Privacy Policy

At WarmLivings, we are committed to safeguarding the privacy and personal information of our customers. This privacy policy outlines how we collect, use, disclose, and protect the information you provide when using our website or purchasing our tools. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect:

When you visit our website or place an order, we may collect certain personal information, including:

1. Contact Information: Your name, email address, phone number, and shipping address.

2. Payment Information: Your credit card details, billing address, and payment history.

3. Account Information: Your username, password, and other account preferences.

4. Communications: Any correspondence or letters between you and us.

How We Use Your Information:

We may use the collected information for the following purposes:

1. Order Processing: Processing and fulfilling your orders, including shipping and delivery.

2. Customer Service: Providing assistance, responding to inquiries, and resolving any concerns.

3. Personalization: Customizing your shopping experience and recommending products based on your preferences.

4. Marketing: Sending promotional materials, updates, and special offers that may interest you. You can opt out of marketing communications at any time.

5. Analytics: Analyzing website usage, improving our services, and enhancing overall user experience.

6. Compliance with Laws: Complying with applicable laws, regulations, or legal processes.

Information Sharing and Disclosure:

We respect your privacy and will not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information in the following situations:

1. Service Providers: We may hire trusted third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These service providers only have access to personal information as necessary to perform their functions and are obligated to maintain its confidentiality.

2. Compliance with Laws: If required by law, legal processes, or government requests, we may disclose your information.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that transmission methods over the Internet or electronic storage are not 100% secure, and we cannot guarantee absolute security.

How We Collect Information About You:

We may automatically collect information through cookies, tags, web pixels, and similar technologies while you use our services. Cookies or tags are code snippets that allow our technology partners to collect non-identifying information about you. If required by law, we will seek your consent before using cookies or other tracking technologies. The information provided in this section explains our use of cookies and your ability to manage cookie use for advertising purposes. We do not use cookies or similar tracking technologies to process your personal data unless they are strictly necessary cookies, or you provide consent through our website's cookie banner or consent manager. You can withdraw your consent or update your preferences by clicking the "Manage Cookies" link in the website footer at any time.

Cookies:

Cookies are small files transferred by websites or their service providers to your device's hard drive through your web browser. These files enable the website or provider's system to recognize your browser and remember certain information.

Generally, we use both first-party and third-party cookies for the following purposes: ensuring the proper functionality of our services, providing a secure browsing experience, collecting passive information about your usage, measuring interactions with our marketing activities, improving our services, and remembering your preferences for ease of use.

Our services use the following types of cookies:

1. Strictly Necessary Cookies: These cookies are essential for using our services, allowing access to secure areas, and providing certain services. They do not collect information related to marketing but are crucial for the proper functioning of our services. Disabling these cookies is not possible as they are necessary for the normal operation of our services.

2. Functional Cookies: We use functional cookies to remember your choices and enhance your experience by providing personalized content and features. For example, they may remember your name or preferences. Functional cookies are not used for online marketing purposes. While you can disable these cookies, doing so may reduce functionality during your use of our services.

3. Performance or Analytics Cookies: These cookies collect passive information about how you use our services, including the web pages you visit and the links you click. The collected information is used to improve and optimize our services. We do not use these cookies for targeted online marketing. You can disable these cookies as described below.

4. Advertising or Targeting Cookies: These cookies are used to make advertising messages more relevant to you. Their functions include preventing the repeated display of the same ad, ensuring advertisers correctly display ads, and occasionally selecting ads based on your interests. Our third-party advertising partners may use these cookies to create an interest profile for you and deliver targeted ads on other websites. You can disable the use of these cookies as described below.

Your Rights and Choices:

You have certain rights and choices regarding your personal information:

1. Access and Update: You can access and update your account information by logging into your account on our website.

2. Opt-Out: You can opt out of receiving our marketing communications by following the instructions provided in the communications or by directly contacting us.

3. Cookies: You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may affect certain features of our website.

Changes to the Privacy Policy:

We may periodically update this privacy policy. Any changes will be posted on our website, and the revised policy will take effect immediately upon publication.

Contact Us: If you have any questions, concerns, or requests regarding this privacy policy or the processing of your personal information, please contact us at service@WarmLivings.com.

By using our website or purchasing our products, you agree to the collection, use, and disclosure of your personal information as described in this privacy policy.